Cash Intelligence — Device Manager
Every device. Every incident. Automated.
Device Manager watches your ATMs, recyclers and self-service devices across every hardware brand — detecting faults, dispatching service, tracking vendor SLAs and showing you exactly what causes downtime.
Capabilities
From fault to fix, without a phone call
- Multi-vendor monitoring — one console across manufacturers, at fleet scale
- Automated incident lifecycle — detection, prioritized routing, two-way dispatch integration with major service providers, escalation plans
- Vendor SLA tracking — real-time measurement of service-contract performance
- Remote diagnostics — command execution, log and journal collection, software-level monitoring that cuts on-site visits
- Downtime analytics — configurable categorization that separates hardware, software, cash and network causes
- Transaction-level insight — real-time transaction-failure analysis feeding rules-based incident routing
Impact
Availability is revenue
Exception-based ops
Automation handles routine incidents end to end; your team touches only true exceptions.
Fewer truck rolls
Remote resolution meaningfully reduces on-site service visits — and the invoices that come with them.
Fleet-scale proven
Device Manager is proven with financial institutions and the largest independent ATM deployers, across every major hardware brand.
See your fleet in one console
Whether you issue cards, run an ATM fleet, or manage enterprise cash operations — our team can help.